Alder and Arc Lisbon, Portugal
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Case Studies — Editorial

Pulse: long reads without the noise

ClientPulse Journal
Year2023
ScopeProduct Design, Reading Experience, Apps
Wireless keyboard and mouse on a bright desk

Overview

Pulse publishes reported essays that take twenty minutes to read — on a web that measures attention in seconds. The old site fought its own content: popovers, autoplay, infinite sidebars. Readers arrived curious and left tired.

We stripped the experience to typography, pacing and trust. The article page became the whole product; everything else exists to get out of its way.

Approach

We read with the readers: five observed sessions, eye-tracking on three templates, and a ruthless inventory of every module competing with the text. Then we set the measure, the rhythm and the rules.

  • A three-size type scale tuned for 20-minute sessions, with a true dark mode.
  • Progress, footnotes and pull-quotes that never interrupt the line.
  • Save-for-later and offline reading synced across web and apps.
  • An editor-side style guide so new stories inherit the calm automatically.
  • Performance budget: article pages interactive in under two seconds on 4G.
Minimal white keyboard on a white table
Tablet with keyboard showing colourful reading apps
+64%average reading time per article after the redesign
1.8smedian time-to-interactive on article pages over 4G
0popovers, autoplay videos or slide-ins on the article page

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