Alder and Arc Lisbon, Portugal
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Case Studies — E-commerce

Verde: a calmer way to shop home

ClientVerde Home
Year2023
ScopeStorefront, Checkout, Retention
A tidy desk with a laptop, keyboard, mouse and a plant

Overview

Verde sells considered homeware — ceramics, linen, solid timber — to people furnishing slowly. Their catalogue had outgrown its template: filters fought the aesthetic, delivery surprises arrived at checkout, and beautiful objects photographed badly on white.

We designed a storefront that shops like the brand feels: unhurried, honest about materials, and clear about when things arrive.

Approach

We audited the hundred best-selling products and found most buying questions repeated: how big, what is it made of, when will it arrive. The redesign answers all three above the fold — then gets out of the way.

  • Room-led navigation: shop by space and ritual, not just category.
  • Product pages with dimensions in context, material notes and lead times.
  • Photography guidelines for in-situ shots that scale across seasons.
  • One-page checkout with delivery promises stated before payment.
  • Post-purchase care emails that cut returns and earn reviews.
Laptop beside a green plant on a ceramic pot
Tablet on a white table showing product imagery
−27%checkout abandonment after the one-page rebuild
2.8×revenue per session from room-led navigation
−19%returns after material and sizing notes went live

Running a store that deserves better?

Let’s rebuild your storefront

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